Wirral Hospice St John's

Mount Road, Bebington, Wirral, CH63 6JE
 
306 reviews

Reviews

Recommend
Dignity/Respect
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Reviews

 
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Review of Medical Team written by
29th November 2023



Dignity/Respect
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Rating not given.
 
Review of MND Key Worker
17th November 2023


It is great peace of mind to know that Liz is there to provide help in contacting the necessary health professionals when needed. In the early days of my wife's diagnosis Liz gave us lots of advice on services available, and has enabled us to access mobility assistance.

Suggested improvements
I can't think of anything.

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Review of PFSS Bereavement Support
16th November 2023


Sheila was an amazing support in dealing with the grief I have experienced after my mum passed away at the Hospice. I have had six sessions in the last 10 months and I am not sure how I would have dealt with my grief without the patience and care from the bereavement support service offered by the Hospice. Sheila has been fantastic.

Suggested improvements
My only difficulty has been transport - as I am visually impaired I cannot drive, so have relied on my wife to drive me to the Hospice for my meetings with Sheila; there is no reasonable public transport to get me to or from Clatterbridge in a reasonable timeframe. But that is not the fault of the service! I just wished I lived a bit closer so that I could go and visit my mum's tree of remembrance more often.

2023-11-23 11:32:20
Response from Wirral Hospice St John's

Thanks for your feedback we are reviewing if we can offer support with transport for bereavement sessions for those who find it difficult to get here - we are also expanding ability to support people closer to home.

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Review of PFSS Remembrance Events
28th October 2023


I attended a beautiful service in honour of my Dad. As I was going alone, I was quite nervous. I didn't need to be, the staff were incredibly welcoming and supportive.

Suggested improvements
Not all of the questions above relate directly to me, but as I had to choose an answer for each one, I didn't want to give less than 5 stars.

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Review of MND Key Worker
25th October 2023


Kind, caring, supportive, helpful.


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Review of MND Key Worker
25th October 2023


We were kept informed of any changes in health and the support from Liz is amazing. She Is always there to answer any questions we have and keeps in regular contact.

Suggested improvements
N/A.

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Review of MND Key Worker written by a patient
25th October 2023


Have had very good service, excellent communication and amazingly knowledgeable.

Suggested improvements
Nothing! Keep up the excellent work.

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Review of MND Key Worker
25th October 2023


I have been referred for all my needs and been treated with care and respect.


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Review of MND Key Worker
25th October 2023


All part of the support network. Very happy with all aspects of care provided.

Suggested improvements
N/A.

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Review of MND Key Worker
25th October 2023


Liz was perfect in her first visit. She took us through so many things that we did not know as the diagnosis was so recent. We feel we are in very good hands and feel comforted that Liz is there.


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Resources

Short link to review Wirral Hospice St John's: http://iwgc.net/eoqfa